Privacy Policy

1. Data Controller & Data Protection Officer

This Privacy Policy outlines data processing on the Klokk appointment system (klokk.org).

Data Controller:
SYNTAX-ENCODE Kft.
Headquarters: 8105 Pétfürdő, Móricz Zs.u.17., Hungary
Tax ID: 25290569-2-19
Email: info@klokk.org

Data Protection Officer (DPO):
dr. Szabó Gergely (email: adatvedelem@klokk.org)

2. Scope & Legal Basis

We process personal data from booking clients and salon partners based on contractual obligations (Art. 6 (1) (b) GDPR) and legal duties (tax and invoicing requirements, 8-year retention under Hungarian accounting laws).

3. Data Processing Details

Collected items include name, email, phone number, booking history, and IP address. We use trusted data processors to ensure safety:

• Stripe Payments Europe, Ltd. – Card payment gateway (PCI-DSS compliant)
• NaturaSoft Magyarország Kft. – Electronic invoicing
• Supabase, Inc. – Secure database hosting
• Vercel Inc. – Application hosting

8. Your Rights & Redress

You have the right to access, rectify, delete, restrict processing, request data portability, and object to the processing. Contact us at info@klokk.org. You also have the right to lodge a complaint with the Hungarian authority (NAIH) or your local courts.